Terms and Conditions

Applicable To: Use of Wavetel technology limited's industrial routers, gateways, software, and related services ("Products").

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1. Acceptance of Terms
By installing, accessing, or using our Products, you agree to:

Comply with all local laws (e.g., FCC, CE, RoHS for hardware; GDPR for data)

Obtain necessary operator permissions (e.g., cellular carrier approvals)

Industrial Note:

"Products are designed for industrial environments but must be installed per specified IP ratings and temperature ranges (see product datasheet)."

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2. License & Restrictions
2.1 Firmware/Software License

Granted non-exclusive, non-transferable license for device operation

No modification/decompilation allowed (except for interoperability under EU Software Directive)

2.2 Prohibited Uses

Resale/modification without OEM authorization

Deployment in life-critical systems (e.g., medical devices, aviation) unless expressly certified

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3. Device Management Requirements
Obligation    Industrial Best Practice
Security    Change default passwords; enable VPN
Updates    Install firmware patches within 30 days of release
Monitoring    Maintain event logs for ≥90 days

4. Limited Warranty
Hardware: 2 years for defects (excludes consumables like SIM slots)

Software: 90-day bug fix support for current version

Exclusions: Damage from floods, voltage surges, or unauthorized repairs

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5. Liability & Indemnification
5.1 Cap on Liability

Total liability ≤ product purchase price

No liability for consequential damages (e.g., factory downtime)

5.2 Your Indemnity
You will defend us against claims arising from:

Your network security breaches

Violation of export controls (e.g., deploying in embargoed regions)

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6. Data & Privacy
Device data collection details: See Privacy Policy

You warrant you have legal rights to transmit data through our devices

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7. Termination
We may suspend service if:

You breach cybersecurity requirements

Unpaid invoices exceed 60 days

On termination:

You must return or destroy licensed software

Archived logs will be deleted per Data Retention Policy

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8. Law & Disputes
Governing Law: HONGKONG

Dispute Resolution: 30-day negotiation period before litigation